Mails get marked as spam

To avoid sending mails that get marked as spam, you first need to verify your email domain using DKIM records

  • Login to your account as an admin.

  • Go to Admin > Support Channels > Email Settings > Advanced Settings> Configure DKIM.

  • Copy the system generated settings (4 CNAME records) to publish in your DNS server/domain provider’s account. This is a one-time configuration step per domain name.

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